Fantasy Korean BBQ - Henderson

I booked my Mother’s Day dinner 3weeks prior. I had called up twice and double checked, and had been told yes my booking is confirmed. I booked for 22 people, so I needed a room. I asked and again had been told yes sure you can book the room. We had arrived 10mins early to our booking just to be told 20mins later( after standing in the long line) my booking was not noted in their books. Bear in mind we had already drove an hour to get there being we came from karaka! So, no booking, no space, and no explanation, just a sorry. We were offered a discount if we came back another time, I refused because we already had arrived, we had children with us, also elderly, it was cold and a long drive back home not to mention hungry and there was nothing else open to our large group at last minute! By this time it was 6pm my dinner was supposed to start at 5:30pm. Instead they offered us tables in the next seating at 7:30pm, no room, just different seats near the food, which left us waiting outside in the cold with new borns, toddles, my grandmother and the rest of our group for the next hour and a half to eat after being told to come back at 7:30pm knowing I just told them we’re not familiar with the area, we came from karaka still they insist to wait outside. Time to eat, they were slow with refilling the buffet so we didn’t have much to eat either. We will not be returning. Terrible experience!

The food was okay but we have to wait like 15 minutes in the cold because there was a massive queue.

Our family fave place to dine, top notch service, food quality is amazing. My absolute fave is the raw spicy marinated crab with rice.

Awesome food , everything was fresh and yummy deffz coming back again !

Our first time with you guys and everything was great thanks so much

Fantasy Korean BBQ is a clean, no fuss, very comfortable place to dine in with your family. They have air-con which makes it less stressful especially when it gets hot, the staff there are very accommodating to your needs.

Food was so good. Service was amazing. Will be back often!

Customer service was amazing, we were greeted and shown to our seats straight away, food was fresh and always replenished when empty. Highly recommend.

Amazing. Worth the drive from South Auckland. Thank you ☺️

Absolutely loved! So many selections and customer service was amazing. Will be back for sure the next time we are in Auckland. 😊

Very good food and excellent value, highly recommend! Will be back :)

Will be coming here a lot we love to have this place down for our family occasions. The service is always great as well , thank you for always taking care of my family

The staff are very nice & helpful. Thank you 😊

Has a great time, good food with a lot of selection.